Effective 21 September 2026 · version 2026-09-21.1

Trackable Terms of Use

These terms explain what you can expect from Trackable and what we expect from you. They are written for a consumer nutrition and well-being app: your mandatory consumer rights always remain in force.

At a glance

This overview is only a guide. The sections below are the complete agreement.

1. Provider and scope

Trackable is a product operated under the Omena Solutions developer name in Finland. The legal developer or seller identified on the app store listing and your purchase receipt is the contracting provider for that distribution channel ("Trackable", "we", "us" or "our"). Support and legal notices may be sent to leo.hoikka@gmail.com. Current geographic and telephone contact details are available in the store's developer information and on request by email.

These terms govern the Trackable mobile app, widgets, downloaded on-device models, public package service and related support. Our Privacy Policy explains data handling. The app store's license, purchase and payment terms also apply. On Apple platforms, the Apple Standard EULA governs the software license. These Trackable terms supplement, and do not replace, mandatory law or applicable store terms.

2. Accepting these terms and eligibility

You accept these terms when you select the acceptance control in the app or otherwise use Trackable after they are presented. If you do not agree, do not use the app. You must be legally able to enter this agreement. A minor may use Trackable only with a parent or legal guardian's review and permission. A guardian who permits use is responsible for supervising it. Minors should set nutrition or weight goals only with appropriate adult and professional guidance.

3. What Trackable provides

Trackable provides tools for personal food and activity logging, nutrition estimates, barcode and label lookup, on-device food-photo analysis, goals, saved meals, progress views, optional local reminders, widgets and optional read-only Apple Health or Health Connect integration. Features may depend on your device, operating system, memory, permissions, region, installed databases and store subscription status. Features described as tests, previews or developer tools are experimental and are not part of the public store service unless we expressly say otherwise.

We will provide the app with the functionality, compatibility, security and updates required by the agreement and applicable law. Internet access is needed for purchases and for some downloads and lookups. Your network provider may charge for data.

4. Your license

Subject to these terms and the applicable store license, we grant you a personal, limited, non-exclusive, non-transferable and revocable license to install and use Trackable on devices you own or control, including use allowed through store family-sharing rules. Trackable is licensed, not sold. We and our licensors retain all other rights.

Except where applicable law or an open-source license expressly permits it, you may not copy, sell, rent, sublicense, distribute, modify, bypass security or subscription checks, extract proprietary models or databases, or reverse engineer Trackable. Open-source components remain governed by their own licenses, which prevail for those components if they conflict with this section.

5. Your account, data and photos

You retain your rights in photos and information you enter. Food photos and Apple Health data stay on your device. If you create an account, Trackable syncs your email-backed account, profile, one 300×300 profile image, 90 calendar days of daily macro totals and 5 calendar days of exact logs. We do not receive a license to publish or sell this content. You give us only the technical permission needed to store, sync and process it for the features you request.

Protect access to your email and device because email one-time codes control your account. Logging out leaves the account and its retained cloud data intact. Settings → Delete accountpermanently removes the Trackable account, its cloud profile, retained nutrition rows and profile image, and clears local personal data. Uninstalling normally removes the app container but does not delete a cloud account. Store purchases, store records and Health permissions are managed separately by Apple or Google; account deletion does not cancel a subscription.

6. Health and safety

Trackable is a general well-being tool, not a medical device, healthcare provider or emergency service. It does not diagnose, prevent, monitor, treat or cure disease and does not replace a doctor, dietitian or other qualified professional. Never delay or disregard professional advice because of the app. Contact local emergency services in an emergency.

Nutrition, calorie, activity, weight-change and goal information can be incomplete, unsuitable or wrong. Do not use Trackable for insulin dosing, allergy safety, treatment decisions, pregnancy care, eating disorder treatment or any other decision where an error could cause harm. Check package labels and important entries yourself. Stop using tracking features and seek appropriate help if they encourage harmful restriction, distress or unsafe behaviour.

7. Estimates, AI and third-party data

Food-photo analysis, optical recognition, portion estimates and goal calculations are probabilistic or heuristic and may misidentify a food, ingredient, amount or nutrient. Barcode and nutrition results may come from Open Food Facts, USDA FoodData Central, package text or user-provided data. Those sources may be incomplete, outdated or inaccurate. You must review and edit results before relying on them.

On-device model output is generated automatically and is not reviewed by a person. We do not promise that every device can run every model, or that the same input always produces the same result.

8. Pro subscriptions, billing and cancellation

Pro is offered as an auto-renewing monthly subscription. The purchase screen shows the subscription name, included features, billing period and full localized renewal price before you confirm. Payment is charged by Apple App Store or Google Play to the payment method linked to your store account. The subscription renews each month at the price and under the conditions confirmed by the store until you cancel. Price changes, trials and offers are handled under the store's notice and consent rules.

You can stop future renewal at any time through Trackable's Manage Subscription action or the store's subscription settings. Cancellation normally takes effect at the end of the already-paid billing period, so access continues until then. Uninstalling Trackable, logging out or deleting local data does not cancel the subscription. Use Restore Purchases when a valid entitlement is not recognised.

Refund, withdrawal and billing requests are initially handled through the store that processed the purchase: Apple users can use Apple's Report a Problem and Google Play users can use Google's refund request. Contact us if the store directs you to the developer. Store rules do not remove any withdrawal, refund, price-reduction, repair or termination right you have under mandatory consumer law.

9. Acceptable use

You must not use Trackable to:

10. Third-party services and terms

Apple App Store, Google Play, Apple Health, Health Connect, Open Food Facts, model-download hosts and network providers are independent services. Their terms and privacy practices apply when you use them. Trackable is not responsible for a third party's separate service, but this does not reduce any responsibility we have for Trackable under mandatory law. Open Food Facts database content is available under the Open Database License; applicable attribution and share-alike requirements remain in force.

11. Intellectual property and feedback

Trackable, its design, code, branding and proprietary content are protected by intellectual-property law. Third-party names and content belong to their respective owners. If you voluntarily send feedback, you allow us to use it without payment or confidentiality obligations to improve Trackable, but you keep ownership of any rights you already hold and you do not grant rights in personal health data.

12. Updates, feature changes and availability

We may release updates, add or remove features, replace data sources, change compatible systems or stop a service for legitimate reasons such as security, law, technical limits, third-party availability or product development. We will not use this right to avoid obligations already owed to you. Where law requires it, we will give reasonable advance notice, continue necessary security and conformity updates, and offer any right to terminate because a non-minor modification negatively affects your access or use.

We may perform maintenance and cannot promise uninterrupted access to network features. Local features may continue to work, but no specific feature is guaranteed forever except to the extent required by your purchase agreement or applicable law.

13. Suspension and ending use

You may stop using Trackable at any time, delete your entire account in the app and uninstall it. Remember to cancel Pro separately. We may restrict access to network services for a serious or repeated breach, security risk or legal requirement, using proportionate measures and notice where reasonably possible. Ending use does not erase rights or obligations that by their nature survive, including payment already due, intellectual-property rights, dispute terms and statutory remedies.

14. Statutory consumer rights, warranties and remedies

Statutory consumer rights are not excluded. If Finnish, EU/EEA or other applicable consumer law gives you mandatory guarantees or remedies for delayed, defective, insecure or non-conforming digital content or services, those rights apply. They may include bringing the service into conformity within a reasonable time and without charge, a proportionate price reduction, termination and reimbursement.

Subject to those rights, Trackable is provided on an "as available" basis and estimates are not warranted to be exact or suitable for a medical or other high-risk purpose. No statement in these terms overrides an express promise on the purchase screen or in applicable law.

15. Liability

We are responsible for losses that are a reasonably foreseeable result of our breach of these terms or failure to use legally required care. We are not responsible for losses caused by inaccurate information you entered, your failure to review an estimate, misuse, unsupported devices, third-party outages outside our control, or events we could not reasonably prevent, except where law provides otherwise. Trackable is intended for personal consumer use, so we are not responsible for business interruption, lost business profit or other purely commercial loss.

Nothing excludes or limits liability for fraud, intentional or grossly negligent conduct, death or personal injury caused by negligence, breach of mandatory digital-content duties, or any other liability or remedy that applicable law does not allow to be excluded or limited.

16. Governing law and disputes

Finnish law governs these terms, excluding its choice-of-law rules. If you are a consumer, this choice does not deprive you of mandatory protections of the country where you habitually live. Courts with jurisdiction under applicable consumer law may hear a dispute; a Finnish consumer may also bring proceedings in the district court of their domicile. These terms do not require arbitration or waive any right to collective redress available under law.

Please contact us first so we can try to resolve a complaint. Finnish consumers can seek advice from the Consumer Advisory Services. If no solution is reached, a consumer may refer the matter to the Finnish Consumer Disputes Board. Its process is free and its decisions are recommendations.

17. Changes to these terms

We may update these terms to reflect law, security, the service or our business. We will date each version. If a change materially affects your rights or obligations, we will give clear notice and ask you to accept it again before continued app use when appropriate. Changes do not apply retroactively to a dispute or remove an accrued statutory right. If you do not accept a material update, you may stop using the app and exercise any cancellation or termination right available to you.

18. General terms

If a provision is unenforceable, it will be interpreted or limited only as much as necessary, and the rest remains effective. A delay in enforcing a right is not a waiver. You may not transfer this agreement except where the applicable store or law allows it. We may transfer it as part of a legitimate reorganisation or sale only if this does not reduce consumer rights and any required notice is given. These terms, the Privacy Policy, applicable store terms and any purchase-screen terms form the agreement for Trackable; a more specific term prevails for its subject, always subject to mandatory law.

19. Contact

Questions, accessibility requests, complaints and legal notices: leo.hoikka@gmail.com. Please do not include health data, photos, API keys or other sensitive information unless it is necessary to resolve your request.